Terms & Conditions

We are confident that you will be happy with your service, however if you are unsatisfied with the result, you will have 7 days from the date of your original appointment to contact us for a service correction this does not include change of mind

Deposits

All client deposits of $50 dollars will be taken at the time of booking to secure your booking.
Colour Correction $100 deposit required. Extension and Bridal / Wedding party bookings 50% deposit required. All deposits are non-refundable, deposits will be taken off your total service price.

48 Cancellation Policy

A cancellation fee of 50% of the service value will apply for appointments canceled with less than 48 hours’ notice or for failure to attend. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that time slot and offer it to a client on our waiting list. We confirm appointments 48 hours or more in advance, to remind you of this appointment. If you haven’t confirmed within the 48 hours we have the right to cancel your appointment. For all appointments booked within the 24-48 hour period that require cancellation, please provide 5 hours notice. Otherwise, we will charge a cancellation fee. Credit card details will need to be given to be to make your appointment, they will be kept on a secure system to ensure you’re your details are safe. We accept Visa and Master Card.

Late Policy

Clients who do not arrive within 15 minutes of their appointment time will be charged a cancellation fee and will need to re-book. We understand that things don’t go as to plan and life sometime gets in the way and even we can run late on occasion. However, our industry runs where our entire day is dependent on allocated appointment times, and late start-times is unfair for yourself and for others clients.

Damaged Goods

Almayne Hair Studio takes no responsibly for any garments or items that are damaged while a service has taken place. We highly recommend that you don’t wear or bring anything that is worth high value to lower the risk .